Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
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Before
AfterChimney Cleaning Before & After in Santa Clarita, CA
Photos don’t lie. A flue caked with Class III creosote looks nothing like one that’s been swept to bare brick. Below are real jobs we’ve completed across Santa Clarita, from Canyon Country to Valencia, with the documented photo records our customers receive under Clause 4 of the Haven Standard.
Recent Transformations
Class III Glazed Creosote Removal, Canyon Country
The homeowner in Canyon Country hadn’t swept their wood-burning fireplace in six years. We found Class III creosote, a hardened, tar-like deposit that standard brushing won’t touch, glazed 3/8-inch thick across the flue liner. We applied a professional-grade creosote modifier, then used a rotary chain system to break the glaze before power-sweeping to bare terracotta. The NFPA 211 Level 2 camera scan showed clean joints and no liner deterioration. Written scope, written price, and the photo record delivered same day under Haven Standard Clause 4.
Smoke Chamber Parging & Firebox Restoration, Valencia
This Valencia home built in 1987 still had its original corbeled brick smoke chamber, the angled transition between firebox and flue. The rough brick created turbulence that deposited creosote and restricted draft. We removed the accumulated deposits, then applied HeatShield Cerfractory Foam to parge the chamber smooth, restoring the proper funnel shape for efficient draft. The camera scan afterward confirmed uniform coverage and no hidden voids. The homeowner received the photo record, the written 365-Day Done Right Promise, and our scope sheet showing before measurements versus after.
Chimney Cap Replacement & Crown Repair, Saugus
A Saugus homeowner called after finding rust stains on their fireplace face. The original galvanized cap had deteriorated, and water infiltration had caused the concrete crown to spall, exposing aggregate and creating a path into the flue. We sourced a Gelco stainless steel cap with 3/4-inch mesh through Haven’s buying network, removed the failed crown material, and applied CrownCoat flexible sealant with a formed drip edge. The documented photo record shows the crown cross-section before repair and the water-test confirmation after. No work started until the written price and scope were signed.
Factory-Built Fireplace Flue Fire Damage Assessment, Newhall
The Newhall homeowner heard a roaring sound from their chimney and called us the next morning. Our NFPA 211 Level 2 inspection found a factory-built metal chimney with heat-warped insulation and discolored flue pipe from a chimney fire the night before. We documented everything with the camera scan and photo record required by Clause 4, then provided a written second opinion when the homeowner brought us another company’s $4,200 replacement quote. We installed a DuraFlex stainless steel liner sized to the fireplace manufacturer’s specification, with proper clearance to combustibles verified by borescope at every joint. The original quote had specified an undersized liner that would have voided the warranty.
Historic Masonry Restoration & Tuckpointing, Old Town Newhall
A 1924 bungalow in Old Town Newhall had a chimney that hadn’t been maintained since the 1990s. Vegetation had rooted in the crown, accelerating mortar decay, and freeze-thaw cycles had spalled multiple brick faces. We performed a full NFPA 211 Level 2 inspection first, then removed vegetation, replaced spalled brick with reclaimed period-matching units, and repointed with Type O lime mortar compatible with the original soft brick. The photo record includes close-ups of each replaced brick, the repointing depth, and the final water-shedding test. We don’t guess at historic work, and we don’t start until the scope and price are in writing.
Gas Insert Conversion & Liner Sizing, Stevenson Ranch
The Stevenson Ranch homeowner installed a gas insert five years ago but never had the flue properly sized for it. The original 13×13 clay flue was oversized for the insert’s BTU output, causing condensation that stained the firebox and deteriorated the clay. We disconnected the improper B-vent, ran an Olympia Chimney aluminum flex liner sized to the insert’s manufacturer specification, and sealed all connections with high-temperature sealant. The camera scan confirmed no gaps and proper draft at operating temperature. The photo record, written warranty, and 365-Day Done Right Promise were delivered before we packed our tools.
What Every Customer Receives
Every job above includes the same documentation, required by the Haven Standard since 2009:
- Written price and scope before work starts, Clause 1, no exceptions
- NFPA 211 Level 2 camera inspection with photo record, Clause 4
- 365-Day Done Right Promise on all workmanship
- Free Second Opinion on any competitor’s written estimate
- Background-checked, uniformed technician with license number, texted en route
We’ve completed more than 38,000 chimney inspections and cleanings since 2009. Every one has a written price before work started and a documented record when it was done.
Before
AfterWant Results Like These?
Call (747) 294-2146. A live person answers 24 hours a day. We’ll schedule your NFPA 211 Level 2 inspection, deliver a written price before any work starts, and provide the documented photo record that proves the job was done right. Free Second Opinion available on any written estimate you bring us.
Written by Corrine Halstead, Owner at Level Two Chimney Santa Clarita, serving Santa Clarita since 2009.